Retailers using the OrderDynamics eCommerce platform will be able to offer online shoppers additional transparency, information, and convenience prior to and after all transactions. Specific functionalities and benefits related to this integration include:
- Deliver to Post Office: In addition to shipping to any physical address, shoppers will also have the option to have purchased items delivered to one of the 6,500 Canada Post outlets of their choice.
- Real-Time Rate Lookup: Retailers will be able to provide online shoppers with accurate shipping cost estimates on goods they may purchase prior to checkout.
- Real-Time Tracking Updates: Shoppers can log into the My Account section of the website they recently purchased from to get real-time updates and information on shipping and processing status.
- Generate a Return Label: Shoppers looking to return purchased goods will be able to download and generate a return label packing slip directly from the My Account section of the website they purchased from.
“Our goal is to provide the absolute best shopping experience for our customers across all sales channels,” said Sam Barnes, Director of eCommerce at Laura Canada. “The on-site experience, ongoing service, and quality of fulfillment, are all key to our eCommerce strategy. OrderDynamics integration with Canada Post’s eCommerce services has proven to be a feature that our customers are already making great use of. These integrations helped Laura immediately achieve several short and long-term goals for our eCommerce channel,” Mr. Barnes added.
“Canada Post offers an unparalleled network for any retailers. By integrating our eCommerce services to the OrderDynamics platform, we are providing the most seamless customer-enabling experience on the market today,” said René Desmarais, Senior Vice President, Parcels, at Canada Post.
“Integrating Canada Post’s eCommerce services into the OrderDynamics eCommerce platform enables merchants to create a more transparent shopping experience for consumers,” said Michael Benadiba, CEO at OrderDynamics. “This integration, along with other recent platform upgrades, demonstrates our commitment to providing Canadian retailers with best-in-class retail and eCommerce solutions that connect online and in-store sales channels,” Mr. Benadiba concluded.