JYSK Selects OrderDynamics to Power its Multi-Channel Order Management and Fulfillment Strategy

AUGUST 20, 2012 – TORONTO, ON – OrderDynamics™, Canada’s leading on-demand commerce platform provider, today announced that JYSK, an international retailer of bed, bath, and home furnishings, has selected OrderDynamics to power its multi-channel order management and fulfillment strategy.  This new partnership will enable JYSK to leverage its network of retail stores to unify customer experiences with in-store pickup options, synchronized online and offline sales channels, and advanced order routing capabilities.

JYSK, who has more than 2,000 retail stores across 34 countries – including 54 in Canada – plans to continue their aggressive growth in Canada, but first needed a more efficient way to fulfill orders through its distribution network.  JYSK selected OrderDynamics after an extensive search for a technology provider that could solve the retailers’ need to fully control and automate post-online transaction processes while also enhancing the customer experience.

“OrderDynamics provides solutions for brick and mortar retailers with deep multi-channel capabilities and functionality, setting them apart from other mass-market order management tools that cater to web-only and catalog retailers,” said Tony Holbrook, Manager of Ecommerce at JYSK.  “From the start of this process, OrderDynamics truly understood our intricate fulfillment needs and where we want to go as a business.  They demonstrated a thorough understanding of today’s multi-channel retail world, and how it’s evolving,” added Mr. Holbrook.

The partnership with OrderDynamics and their on-demand order management system will enable JYSK to deliver sophisticated routing of shipments to their retail locations, distribution centers, and drop shippers.  JYSK will be able to provide its online shoppers with in-store pickup options, in addition to being able to fulfill online orders from any of their retail stores within the closest proximity to the consumer.

These advanced order-routing capabilities will significantly increase the speed in which JYSK can fulfill orders for their shoppers.  In addition, JYSK’s online and offline inventory will be synched with their in-store retail systems to provide shoppers with real-time inventory information across online B2C, B2B, and call center channels.  JYSK retail stores will also leverage OD Endpoint™ – a solution specifically designed by OrderDynamics for warehouse and pick-pack-and-ship fulfillment scenarios – for quicker fulfillment and tighter system integration.

“The OrderDynamics order management system gives JYSK the ability to meet today’s consumer expectations while also providing them flexibility for future expansion with additional commerce channels,” said Michael Benadiba, CEO at OrderDynamics.  “Consumers expect a consistent and unified shopping experience between different channels and we’re pleased to help JYSK build such a cohesive strategy with our Connected Commerce solution.”